Privacy Policy
This policy explains how dingyue.app collects and uses personal information when you place orders, make payments, or contact support.
Last updated:
1. Information we collect
To process orders, deliver products, and provide support, we may collect:
- Order data such as product selection, quantity, amount, status, and optional email address;
- Payment details returned by Taria Pay, including payment IDs and status, without storing full card numbers;
- Technical logs such as IP address, user agent, request path, and timestamps for anti-abuse and troubleshooting;
- Support communication records you send through email or messaging channels.
2. How we use this information
- Create orders, coordinate fulfillment, and display delivery details;
- Prevent fraud, abuse, and service instability;
- Handle after-sales, support requests, and complaints;
- Keep necessary records where required by law.
5. Data retention
Order and payment records are kept for a reasonable period after the transaction for after-sales service, reconciliation, and audit purposes. Older details may be removed or anonymized.
6. Security measures
Sensitive fields such as delivery details are stored in encrypted form where applicable, HTTPS is used in transit, and the admin side is protected by passwords and access controls.
7. Your rights
You may request access to, correction of, or deletion of personal information associated with you, or withdraw prior consent where applicable. Please contact us through the Support page and provide a verifiable order reference.
8. Policy updates
We may update this policy as the business changes. Material updates are posted on this page, and continued use of dingyue.app means you accept the updated version.